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Giftbaaz

Contact

We’re here to help

An order, a code or a refund — a real person replies within 1 business day.

Template — for legal review before go-live. Placeholders in {{braces}} must be filled by the owner.

Talk to a real person

Email replies within 1 business day. Phone is faster during support hours.

Hours
{{Support hours}}

Include the order ID from your order page so we can find it instantly.

Before you write

Three checks that solve most issues on the spot.

  1. 1Delivered codes are already in Orders.Open Orders
  2. 2Email not arrived? Use “Resend email” on the order.Go to Orders
  3. 3Most answers are in the FAQ.Read the FAQ

When you write, include the order ID and the mobile number on your account.

Legal entity

The company behind Giftbaaz.

Company
{{Your Company Private Limited}}
Registered address
{{Full registered address, India}}

Grievance officer

Not satisfied with support’s answer? Escalate here.

{{Name}} <support@giftbaaz.in>

Acknowledged within 48 hours, resolved within 30 days.

How grievance redressal works